Frequently Asked Questions
Answers to the questions B2B buyers ask most.
General
What is your minimum order quantity (MOQ)?
It depends on the product: from 500 pcs for cards/wristbands/fobs, 1,000 pcs for laundry tags and NFC labels. Mixed specs accepted for first orders.
How fast can I get samples?
Standard specs ship within 3 days via DHL/FedEx. Custom molds take longer — we'll tell you the exact lead time.
Do you provide free samples?
Yes, for standard specs we offer a free sample (you cover shipping). Custom pre-production samples are quoted case by case.
What certifications do you hold?
ISO 9001, ISO 14001, RoHS and REACH. Chip sourcing is from NXP, Impinj and EM approved lines.
Can you handle EMV / banking cards?
Yes, dual-interface cards are produced under an EMVCo-aligned process with full QC and key diversification on request.
Which markets do you serve?
80+ countries, with strong experience in North America and Europe including US/EU compliance documentation.
How do you ensure quality?
100% RF testing on every reel, full QC reports, and pre-encoding verification before shipment.
What about shipping and Incoterms?
We ship worldwide (EXW, FOB, CIF, DDP available). Tell us your preferred Incoterm and we'll quote accordingly.
By Product Category
RFID Laundry Tags
What's the MOQ for laundry tags?
1,000 pcs per spec; mixed sizes accepted for first order.
Can you pre-encode the EPC data?
Yes. Send us your data file (CSV/Excel) and we encode before shipment.
How fast can I get samples?
3-day lead time for standard specs, shipped via DHL/FedEx.
RFID & NFC Smart Cards
Can you make EMV-compliant banking cards?
Yes, dual-interface cards are produced under EMVCo-aligned process with full QC.
Do you support MIFARE Plus / DESFire security?
Yes, including AES encryption and key diversification on request.
What's the lead time for 10,000 cards?
12–15 days after artwork approval; 7-day express for repeat specs.
Silicone NFC Wristbands
Are the wristbands reusable?
Adjustable silicone types are reusable; festival snaps are one-time for anti-transfer control.
Can you encode a URL or weblink?
Yes, we write NDEF records (URL, text, vCard) before shipping.
What's the MOQ for custom colors?
500 pcs per color; Pantone matching available.
Key Fobs & Epoxy Cards
Can the epoxy card be NFC?
Yes, we embed NTAG/MIFARE inlays under the epoxy dome.
Do you make rewritable T5577 fobs?
Yes, T5577 LF fobs are fully rewritable and pre-formatable.
What's the minimum for a custom shape?
1,000 pcs for a new mold; existing shapes from 500 pcs.
Anti-metal UHF Tags
Will these read on a metal surface?
Yes, the shielded design is made specifically for on-metal mounting.
What's the highest temperature rating?
Ceramic tags tolerate up to 250°C for short cycles.
Can you supply with a fixed asset ID scheme?
Yes, we pre-encode EPC and print matching QR/UID.
NFC Stickers & Labels
Do you supply dry or wet inlays?
Both — dry for lamination, wet (adhesive) for direct application.
Can you pre-write a URL on every tag?
Yes, NDEF encoding is done in-line during production.
What's the MOQ for a custom shape?
1,000 pcs; standard round/square shapes from 500 pcs.